Shipping & Delivery
Free worldwide shipping: every DROPSAVER® order is shipped without additional shipping charges.
Standard delivery times
Typical delivery times depend on the destination country. All times below are guide values in business days.
| Country / Region | Typical delivery time |
|---|---|
| Germany | 1–2 |
| Austria, Switzerland | 2–3 |
| EU countries (for example France, Italy, Spain) | 3–6 |
| United Kingdom | 3–5 |
| USA & Canada | 6–10 |
| Australia & New Zealand | 10–17 |
| Other countries | 6–20 |
These are standard transit times based on Deutsche Post. Public holidays, customs, rural destinations and external factors may cause delays.
Tracking, packaging and delivery notes
- Optional tracked shipping is available for many countries.
- If tracking is available, you receive the tracking information by email after dispatch.
- Orders are packed discreetly and securely and often fit in a standard letterbox.
- We also deliver to hotels, restaurants, wine bars and business customers.
Frequently asked questions about shipping
When is my order shipped?
Orders are usually dispatched within 24 business hours.
Do you ship internationally?
Yes. DROPSAVER® is shipped worldwide free of charge.
Will I receive a tracking number?
For tracked shipping options, the tracking number is sent by email after dispatch.
What can delay delivery?
Customs, public holidays, local delivery conditions or external disruptions can extend transit times.
Questions about a shipment? Our customer service will be happy to help.